At MSB Mobility, we understand that your mobility scooter is more than just a mode of transport—it’s a key part of your independence and daily life. That's why we are committed to offering not only high-quality mobility scooters but also the peace of mind that comes with comprehensive support. We are proud to announce our partnership with Autohome to provide an exclusive 12 months breakdown assistance and 12 months warranty with every new mobility scooter purchase.
This partnership means that when you buy from us, you're not just getting a scooter—you're getting confidence and security, knowing that should something go wrong, help is just a call away. Here’s everything you need to know about the breakdown assistance that comes with your new scooter.
What’s Included in the Breakdown Assistance?
When you purchase a mobility scooter from MSB Mobility, you’ll receive a full 12 months of breakdown assistance, powered by our trusted partner, Autohome. This service is designed to ensure that, should you experience any unexpected issues with your scooter, you’ll receive fast, reliable support when you need it most. Here’s what’s covered:
1. Roadside Fix
If your mobility scooter breaks down while you’re out and about, Autohome’s breakdown assistance team will attempt to fix the issue at the roadside. Whether it’s something as simple as a flat tyre or a minor technical issue, we aim to get you back on the road quickly and safely.
2. Recovery Service
In the event that a roadside repair isn’t possible, don’t worry—Autohome will arrange for your mobility scooter to be safely recovered. We’ll take care of the transport, bringing your scooter back to your home address. This service covers a 10-mile radius from your home, ensuring that help is always within reach.
3. No Extra Costs
The best part? This breakdown assistance comes at no extra cost to you. It’s included as part of your purchase, giving you complete peace of mind for a whole year. You won’t have to worry about unexpected expenses if something goes wrong with your scooter.
Extended Breakdown Assistance
Once your initial 12-month breakdown cover expires, we offer the opportunity to continue your peace of mind with annual breakdown cover. You can take out the cover separately for just £42.95 per year, ensuring that you’re always protected against breakdowns, recovery, and roadside assistance, year after year.
Why Breakdown Assistance Matters
Mobility scooters are an essential part of many people’s lives, providing the freedom to get around independently. However, like any vehicle, mobility scooters can encounter issues from time to time. The last thing you want when you’re out enjoying your day is to face a breakdown, especially if you’re far from home.
With our 12-month breakdown assistance, you’ll have the reassurance that help is never far away. Whether you’re going to the shop, visiting friends, or just out for a leisurely ride, you can feel confident that if something unexpected happens, you’ll be taken care of.
A Partnership You Can Trust
At MSB Mobility, we only partner with the best in the business to provide our customers with the highest level of service. Autohome has built a reputation for offering reliable and efficient breakdown assistance services, and we’re thrilled to work with them to offer this benefit to our customers. Their team is fully trained and experienced in handling mobility scooters, ensuring that you receive the best possible care if you ever need help.
12 Months Warranty for Extra Confidence
In addition to the breakdown assistance, we also provide 12 months warranty on every new mobility scooter purchased from MSB Mobility. This means that should any manufacturer faults arise within the first year of ownership, we’ll take care of repairs or replacements, ensuring that your scooter remains in top condition. Our warranty and breakdown assistance package give you the complete peace of mind that your investment is protected.
How to Access Breakdown Assistance
If you ever need to use your breakdown assistance, simply call our dedicated helpline, which will be provided at the time of your purchase. Autohome’s team will assess your situation, dispatch a technician to your location, and if necessary, arrange for the recovery of your scooter. It's that easy—just one call, and we’ll handle the rest.
Why Choose MSB Mobility?
At MSB Mobility, we pride ourselves on delivering not just quality mobility scooters, but also exceptional customer service. With the backing of Autohome’s breakdown assistance and our comprehensive warranty, we offer more than just a product—we offer a solution that empowers you to live life with confidence. Whether you're a first-time buyer or upgrading to a new model, you can trust that we have your best interests in mind, providing you with the support you need to get the most out of your mobility scooter.
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